Contact Information
 
If you have questions about your order- the fastest way to get a response is by email.
 
There is only someone to verbally answer your internet questions by phone 11 am - 2 pm Monday thru Thursday,  however our email questions are checked frequently. Our email is checked M-F and is the quickest way to get an answer about your order.
 
 
 
 
If you have questions, or would like more information, please leave your name and contact information.

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RETAIL STORE (this is our retail store number and no internet questions can be answered by the retail store staff- they are not part of our internet staff): 510-733-3121
INTERNET QUESTIONS: email prtyplanet@aol.com
Fax: 510-733-6983
20600 Redwood Road
Castro Valley, CA 94546
Questions about internet orders are answered by email, NOT by the retail store number above. For the quickest reply to a question on an internet order, please EMAIL us!
Our sales staff at the number above is for our retail store, not our internet store. Thank you!
Retail Store Hours (NOT INTERNET): M,T,W, Th 10-7   Fri 9:30-7
Sat 10-6    Sun 11-5